Return & Refund Policy

Overview

At Abloom USA, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns

Items may be returned within 30 days of delivery if:

• The item is unused and in its original condition.
• The item is returned with original packaging.
• Proof of purchase is provided.

Non-Returnable Items

The following items are not eligible for return:

• Sale or clearance items.
• Gift cards.
• Personalized or custom-made products.
• Items showing signs of wear, damage, or misuse.

Return Process

To request a return:

1. Contact our customer support team.
2. Provide your order number and reason for return.
3. Follow the return instructions provided.
4. Ship the item back to the designated return address.

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Refunds

After receiving and inspecting your return:

• Approved refunds will be issued to the original payment method.
• Refund processing may take 5–10 business days.
• Original shipping charges are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

• Contact us within 7 days of delivery.
• Include photos of the item and packaging.
• We will provide a replacement or refund where applicable.

Exchanges

Exchanges are available for defective, damaged, or incorrect items only.

Contact Us

ABLOOM USA
M2 Cleaners
Schaumburg, IL 60194
United States

Phone: 414-736-9720
Phone: 224-456-9126